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Return Policy

RMA (Return Merchandise Authorization):

We want your shopping experience to be enjoyable. We provide our customers as much detailed product information so they can make a good buying decision. Please call us to pre-authorize your return. No returns will be accepted without prior authorization. Shipping charges for returning (Non defective) merchandise are the customers responsibility. We reserve the right to charge a 15% restocking fee on items incorrectly ordered or unwanted merchandise returned to us.

New and Factory Certified printers are covered under manufacturer's warranty.

Certain Refurbished printer models come with a 1 Year Warranty. This Warranty covers all Hardware and Electronics. The Fuser Assembly and Rollers are covered by a 90 Day Warranty. (Fuser Assembly and Rollers are considered "Maintenance Service Parts")

Shipping cost within Replacement Warranty period: US LaserTechs covers all shipping charges within the first 90 Days of purchase.

To obtain an RMA (Return Merchandise Authorization) contact us either via e-mail or by calling our toll-free number:

Email: info@us-lasertechs.com

Phone: 1-800-756-1740